Privacy Policy

G'Day Sir Barber Shop

Effective Date: 10/03/2025

At G'Day Sir Barber Shop (referred to as "we", "our", or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://www.gdaysirbarber.com.au (the "Site"), make bookings, or interact with us online. By using the Site and providing your personal information, you agree to the collection and use of your data as outlined in this policy.

1. Collection of Personal Information

We collect personal information that you provide to us directly when using the Site, such as when you:

Create an account or log in to manage your bookings.
Book an appointment or purchase services.
Make a payment (including deposit payments).
Contact us for customer support or inquiries.

The types of personal information we may collect include:

Name
Email address
Phone number
Address (if applicable)
Payment information (such as credit card details)
Booking history and preferences
Any other information necessary to provide our services to you

2. Use of Personal Information

We may use the personal information we collect for the following purposes:

To process and manage your bookings and appointments.
To communicate with you regarding your bookings, cancellations, or changes to appointments.
To process payments, including deposits, and provide receipts.
To provide customer support and respond to your inquiries.
To improve our website, services, and customer experience.
To send promotional communications, if you have consented to receive them.
To comply with legal obligations or resolve disputes.

3. Sharing of Personal Information

We do not sell, rent, or trade your personal information. However, we may share your personal information with trusted third parties for the following purposes:

Payment processors: To process payments and deposits securely.
Service providers: To assist with website hosting, maintenance, and analytics.
Legal obligations: If required by law or to protect our rights, we may share your information with law enforcement or regulatory authorities.

We will ensure that any third parties who have access to your information are bound by confidentiality and privacy obligations.

4. Data Security

We take the security of your personal information seriously and implement reasonable safeguards to protect it from unauthorized access, use, or disclosure. However, please be aware that no data transmission over the internet can be guaranteed 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site usage. Cookies are small files that are placed on your device when you visit our Site. You can choose to disable cookies through your browser settings; however, this may affect your ability to use certain features of the Site.

6. Access to and Correction of Personal Information

You have the right to access the personal information we hold about you and request corrections if necessary. If you wish to access, update, or delete your personal information, please contact us using the details provided below.

7. Retention of Personal Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Once your information is no longer needed, we will securely delete or anonymize it.

8. Your Privacy Rights

Under Australian law, you have the right to:

Request access to your personal information.
Request correction of any inaccuracies in your personal information.
Opt-out of marketing communications.
Lodge a complaint with us or the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been violated.

To exercise these rights, please contact us using the information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top of this policy will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

G'Day Sir Barber Shop

6 Woorayl St, Carnegie VIC 3163

Email: frankie.chenglong@hotmail.com

Phone: (03) 9530 4948